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General Manager

American Golf Corporation | Irvine CA 92612 USA | Full Time | Posted: 03/16/2021

Job Descriptiontop

Job summary:

Achieves American Golf objectives by maintaining membership, generating revenue, managing budget, staff and facilities

Essential Duties and Responsibilities:

• Maintains and grows membership and/or customer base by promptly handling member and guest concerns and issues.
• Ensures open communication and high visibility to members and guests by conducting daily walk-through of club
• Generates revenue by acting as sales manager for the entire club; managing the reservation system; reviewing daily utilization levels and tee sheet to verify conformity with standards and identify price integrity and demand opportunity; expanding sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies
• Manages budget and expenses by; utilizing labor scheduling tools to follow demand patterns; reviewing account payables to verify available discounts and examine invoices; reviewing account receivables reports and general ledger on a monthly basis to verify correct coding, identify questionable expenditures and follow up on receivables over 60 days; monitoring inventory levels for merchandise, food and beverage; completing and submitting approved audit forms on a monthly basis
• Manages staff by training, directing, supervising, evaluating and implementing corrective action when required
• Conducts weekly department head and bi-monthly co-worker meetings
• Acts as a role model for all employees by demonstrating behavior and work ethic expected of all American Golf employees and implementing all human resources administrative duties
• Manages facilities by working closely with Superintendent, Food & Beverage Director and all other department heads to ensure compliance with American Golf standards
• Models and reinforces “ACE Service Absolutes”, by acknowledging, greeting and thanking all members and guests

Additional Responsibilities:

• Follows safety guidelines, conducts regular safety meetings, monitors cash handling procedures and thoroughly investigates all security concerns
• Implements and supports all American Golf initiatives and programs as requested by management
• Other duties may be assigned by management

Minimum Qualifications and Skill Requirements:

• 4-year College Degree preferred (emphasis in business management or hospitality management preferred, advanced degree preferred)
• Minimum of 5 years management experience required; golf/hospitality/service industry experience preferred
• Proven ability managing P&Ls and developing and managing budgets
• Solid understanding of accounting/finance in a business environment
• Proficient in computer software including Microsoft Word, Excel, PowerPoint and Microsoft Outlook
• Solid time management, organization and prioritization skills
• Excellent communication skills, leadership skills, the ability to develop employees and foster a team environment
• Valid driver’s license required

Job benefits:

  • 401(k) Savings Plan
  • Golf and Tennis Privileges
  • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
  • Meal and Beverage Discounts
  • Merchandise Discounts
  • Paid Vacation and Holidays

Job Detailstop

Location Irvine, CA, 92612, USA
Categories Management/Administration/Operations

Location Maptop

Contact Informationtop

Contact Name -
How to apply Applications are no longer accepted for this job posting.
Job Code 1214926