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Golf Shop Assistant

American Golf Corporation | Solana Beach CA 92075 USA | Full Time | Posted: 03/16/2021

Job Descriptiontop

Job summary:

Serves members and guests by providing customer service in the pro shop

Essential Duties and Responsibilities:

• Checks members or guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with American Golf standards
• Utilizes tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy
• Maintains the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise
• Assists Merchandiser with display of new merchandise (steam, ticket, fold, display)
• Vacuums the shop each day and as needed
• Follows corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day

Additional Responsibilities:

• Maintains a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment
• Ensures service continuity in the pro shop by maintaining a flexible work schedule
• Implement sand supports all American Golf initiatives and programs as requested by management
• Other duties may be assigned by management

Minimum Qualifications and Skill Requirements:

• Basic math skills, the ability to write and communicate clearly required
• Experience handling customer service issues, cash and credit card transactions
• Positive enthusiastic demeanor
• Excellent customer service orientation and a focus on customer satisfaction is required

Job benefits:

  • Golf and Tennis Privileges
  • Meal and Beverage Discounts
  • Merchandise Discounts

Job Detailstop

Location Solana Beach, CA, 92075, USA
Categories Management/Administration/Operations

Location Maptop

Contact Informationtop

Contact Name -
How to apply Applications are no longer accepted for this job posting.
Job Code 1202724