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Golf Shop Assistant

American Golf Corporation | Glendale CA 91206 USA | Full Time | Posted: 03/09/2021

Job Descriptiontop

Job summary:

Serves members and guests by providing customer service in the pro shop.

Essential Duties and Responsibilities:

  • Provide customer service by utilizing "ACE Service Absolutes" when checking members or guest in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with AGC standards
  • Utilize tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy
  • Maintain the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise, assisting Merchandiser with display of new merchandise (steam, ticket, fold, display), and vacuuming the shop each day and as needed; following corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day

Additional Responsibilities:

  • Maintain a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment
  • Ensure service continuity in the pro shop by maintaining a flexible work schedule
  • Implement and support all AGC initiatives and programs as requested by management

Minimum Qualifications and Skill Requirements:

  • Basic math skills, the ability to write and communicate clearly required
  • Experience handling customer service issues, cash and credit card transactions

Job benefits:

  • Golf and Tennis Privileges
  • Meal and Beverage Discounts
  • Merchandise Discounts

Job Detailstop

Location Glendale, CA, 91206, USA
Categories Management/Administration/Operations

Location Maptop

Contact Informationtop

Contact Name -
How to apply Applications are no longer accepted for this job posting.
Job Code 1152745