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First Assistant Golf Professional

Paradise Valley Country Club Inc. | Paradise Valley AZ 85253 USA | Full Time | Posted: 07/31/2018

Job Descriptiontop

The First Assistant Golf Professional assists the Director of Golf with the management of the day-to-day golf operation. This position is responsible for supervising and managing the golf operations in the absence of the Director of Golf. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of members and guests.
Specific Responsibilities - include but are not limited to:

  • Assist with training and keep all golf staff on top of policies and procedures.
  • Train all staff to check in merchandise and follow through on special orders.
  • Assist with golfer check-in and fee collection; control and manage play.
  • Assist with all opening and closing procedures.
  • Manage tournament operations and weekly events including planning, pre-tournament marketing, budgeting, tournament billing, on course set-up, preparation, assigning tasks to staff, scoring, prize distribution, results posting to Web locker room, and follow up
  • Assist in Player Development programs using PGA/website tools and resources.
  • Assist with management of outside service staff to ensure the highest quality of customer service is achieved
  • Assist in managing golf car operation, practice facility, and club storage service (as applicable)
  • Provide club repair and club fitting services to customers through Club Fitter and maintain club repair policies.
  • Directly responsible for timely and consistently maintaining the clubs USGA Handicap System
  • Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
  • Play golf with a variety of customers in competitive and non-competitive situations
  • Assist in planning and budgeting for the golf operations. .
  • Conduct oneself in a professional manner and maintain a professional image at all times supporting the golf operation and the Director of Golf.
  • Assist with the administration of all golf staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
  • Responsible for putting together the daily/monthly work schedule with guidance from the Director of Golf.
  • Assist in coordinating golf activities with other departments. GL Codes, Budgets, Room Reservations and Timing.
  • Meet with Director of Golf on a daily basis to develop a priority list of things that need to be done.
  • Post invoices (or delegate this task) in a timely manner so that our accounts stay current.
  • Maintain PGA of America membership in good standing in an active classification
  • Actively pursue education that will help your skills in the operation.
  • Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
  • Fundamental supervisory practices and principles
  • Strong organizational, planning and prioritization skills
  • Self-motivated with desire to promote and market
  • Service and "customer- focused" attitude
  • Experienced in written and oral business communications
  • Experienced computer user including; Jonas, Tournament Expert, Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
  • Maintain and promote a positive professional image within PGA and Southwest Section PGA.
  • Attend workshops, meetings, and local trade shows to keep abreast of marketing and business trends
  • Maintain a credible golf game and work to be competitive in the local section events.

Professional Expectations also include:

  • Act as a role model for all employees by demonstrating loyalty to the Club/Golf Operation and Director of Golf.
  • Work to treat all Members consistently by enforcing and explaining the club rules.
  • Help to communicate the Rules of the Club in a professional manner on a daily basis.
  • Help keep the staff on track with professional supervisory skills.
  • Remain up-to-date on customer relationship management tactics and strategies

PI103546062

Job Detailstop

Location Paradise Valley, AZ, 85253, USA
Annual Salary 18.00 - 18.00/Hourly
Categories Executive/C-Level

Location Maptop

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