The 2nd Assistant Golf Professional is a key member of the golf operations team at the property and assists the Head Golf Professional in managing all golf and golf-related activities at the facility. Responsibilities include:

• Supervise pro shop staff and outside services staff
• Train new pro shop staff and outside services staff
• Monitor guest experience and take appropriate action to assure the best customer service
• Coordinate and administer the daily work schedule of the pro shop staff
• Manage the staff in their maintenance of daily cash receipts and accounts receivable charges
• Order merchandise for sale in the pro shop in conjunction with the General Manager
• Process customer reservations for guests of the golf course
• Assist in coordinating of individual, group, and tournament play as directed by the Head Golf Professional
• Produce daily reports related to rounds, sales, etc. for management
• Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings
• Provides customer service to arriving guests to help expedite check-in process
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Perform related duties as assigned

Requirements

• Must have strong customer/guest orientation
• Must have solid supervisory and leadership skills
• Must be well organized and detail-oriented
• Exceptional knowledge of the game of golf
• Experience with the use of social media for business marketing, Facebook, Twitter, Instagram
• Experience executing successful golf tournaments and charity outings
• Must have strong communication and interpersonal skills
• Must have strong computer skills – Word, Excel, POS, etc.
• 1-3 years golf industry experience preferred
• College degree (PGM) preferred
• PGA Member or Apprentice preferred