Classification: Exempt

Job Summary (Essential Functions)

Assists Golf Professional with numerous activities relating to the management and operation of the club's golf program including the management of day-to-day golf operations, supervision of the total golf operations with a commitment to the highest level of customer service and total satisfaction of all members and their guests.

Required Qualifications:

• High School diploma
• Actively pursuing PGA membership in a PGA Professional Golf Management program
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Strong organizational, planning and prioritization skills
• Experienced in written and oral business communications
• Proficient using Microsoft Operating Systems and Office Suite

Preferred Qualifications:

• Two- or four-year degree
• Current PGA of America membership in good standing with an active classification
• Maintains a credible golf game
• Proficient in other applications, (e.g., tournament software and databases)

Job Knowledge, Core Competencies and Expectations

• Knowledge and understanding of typical golf course procedures
• Fully knowledgeable of all opening and closeout procedures of the Golf Pro Shop
• Familiar with all aspects of tournament set-up, including scorecards, golf car tags, proximities, staging area set-up and billing charges
• Keeps Golf Pro Shop counter and club repair area neat, clean and organized at all times
• Maintains complete knowledge of the handicapping system and all pertinent handicap information
• Stays up-dated and current on all upcoming club events
• Maintains playing ability and works to remain competent in all areas of the game
• Self-motivated with desire to promote and market
• Service and customer-focused attitude
• Conducts oneself in a professional manner and maintain a professional image at all times
• Acts as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Maintains and promotes a positive professional image within the community
• Knowledge of and ability to perform required role during emergency situations

Job Tasks/Duties

• Assists with golfer check-in; control and manage play
• Assists with all opening and closing procedures
• Assists in managing facility tournament operations including weekly events
• Assists in tournament operations and weekly events including planning, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Assists with men's, women's, and junior golf events and programs
• Assists with management of outside service staff to ensure the highest quality of customer service is achieved
• Assists in managing golf car operation, practice facility, and club storage service
• Provides club repair services to members and their guests
• Helps to maintain the Club's USGA Handicap System
• Manages inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, pricing procedures, display, and sales
• Plays golf with a variety of member's in competitive and non-competitive situations
• Responsible for maintaining a clean, safe working environment, with emphasis on promoting employee health and safety
• Attends conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends, as required