We are Invited.

At Invited, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.

Invited. Where You Belong. 

JOB SUMMARY

Assistant Golf Professional at The Heights Golf Club (formerly known as Bernardo Heights Country Club). The position will assist in daily golf operations to include pro-shop and outside services to drive revenue and programming efforts, control assets, and promote the game of golf through lessons, tournaments, and merchandising.

WHY INVITED

World’s Largest Network of PGA/LPGA Professionals and Golf Courses.

Private Country Clubs in family focused environments.

Work/Life Balance.

Medical, Dental, 401k.

Competitive Pay.

PGA/LPGA Dues Paid

Additional career and earnings growth.

No limit on earnings potential.

We provide scheduling, booking, and student management software for free.

We provide in an increasing number of locations and teaching technology for free.

We provide a full marketing platform to grow coach presence and business with a proven track record for creating engagement and increased earnings.

We have standard programming with a full marketing pack for junior and adult learners.

We offer autonomy for customizable programming and individual learning.

Local and national marketing teams to assist coaches promoting and growing their businesses.

Aggressive on-boarding pack to get coaches up to revenue speed quickly.

Our Pros are paid to play golf with members and prospects.

Upward mobility in the world’s largest network.

DAY-TO-DAY

A. Provide friendly customer service and respond to member concerns

B. Properly check in golfers, control tee times, including walk-ups and pairings, and collecting guest fees

C. Maintain orderly outside services (i.e., staging areas, range and golf cart storage) and

D. Ensure that Three Steps of Service are followed by all Staff:

i. Warm welcomes- greeting members and guests in a professional manner upon check-in

ii. Magic moments- creating the more memorable experiences for members and guests during their visits and

iii. Fond farewells- sending the members and guests off with a positive experience.

Comply with all company policies, standards of operations, manuals, standards of conduct, safety rules, and policies against harassment are strictly followed by all staff and member/guests (including prompt intervention, investigation, and documentation).

Assist Golf and Outside Services Staff regarding staging areas, driving range, and golf cart storage.

Develop relationships with members to promote golf activities.

Immediately address and resolve member/guest complaints.

Effective communication with staff, members, and Senior Management.

Ability to work well under pressure, coordinate multiple tasks, and attention to detail.

Be informed of and promote all Club activities and services, including selling and managing tournaments, and other special events (scheduling, directing, and utilizing staff to perform necessary functions to provide successful tournaments and special events).

Organize and promote all Club Tournaments and other special events/functions at the Club. Manage the handicap program.

Develop relationships with Members by participating in events one on one, including playing golf as needed for player development.

Assist the pro-shop, outside services, including practice facility, and all golf operations.

Conduct oneself in a professional manner and always maintain a professional image.

ABOUT YOU

LPGA Member or PGA Associate or Member Preferred.         

College degree preferred, High school diploma, GED, or equivalent required.

Customer service experience. Expanded Golf Knowledge Required.

Proven track record of team management, organizational and coaching skills.

Experience with tee sheets and inventory systems.

Diplomatic team player able to foster relationships with Members, Employee Partners, and Guests

Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify. This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club.