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International Tour Director

Kalos Golf | Chapel Hill, NC 27514 USA | Full Time | Posted: 06/04/2019

Job Descriptiontop

In 1994 Kalos Golf introduced the golf cruise, a new concept in travel. Chartering the Sea Cloud family of ships, Kalos began transporting golfers comfortably and stylishly to the top courses in Europe. Their first clients appreciated the exceptional service and luxurious accommodations offered by Kalos, and the golf cruise idea took off. Over the last 25 years, they have expanded their selection of uniquely designed golf itineraries to include private jet tours to different destinations around the world. In the process, they have helped create special golfing memories for the more than 10,000 guests who have traveled with them on nearly 300 trips. 

Kalos Golf cruises combine the best of global golf and touring with the relaxation of sailing on small, luxurious vessels. Unlike companies that fill their ships with hundreds of passengers, Kalos Golf charters five-star vessels that accommodate no more than 90 guests. In essence, these ships become a private club providing the perfect atmosphere for an intimate travel experience. In addition to providing great golf in historic locations, Kalos Golf arranges daily tours for those not playing golf. Expert guides lead these tours to explore the treasures of the areas they visit. 

In an effort to reach more out of the way destinations, Kalos Golf introduced private air journeys in 2014 with a Golf Around the World trip on a privately chartered 757.  Private jet trips to New Zealand, South Africa and South American have also been added.

Located in Chapel Hill, North Carolina, Kalos Golf has carved a strong niche within the Golf and Travel industry by defining a new segment of “Golf Cruises.” Kalos specializes in chartering small (80 to 120 passenger ships) to create a customize golf and travel experience offering distinctive itineraries with the best in food, wine, service and accommodations.   However, the company has recently begun to partner with Crystal Cruises to create customize golf itineraries for large groups of golfers sailing on a commercial available Crystal Cruise.

Kalos Golf has established a strong brand among the top private golf clubs in the U.S. through targeted direct mail and e-commerce strategies.  Clients from around the world confirm that high touch service, comfort, convenience and camaraderie are the hallmark of a Kalos cruise.

Position Description

Kalos Golf is seeking an LPGA veteran to join their team as a Tour Director.  Kalos Tour Directors are responsible for planning and executing world class, group golf excursions for their exclusive clientele on chartered luxury vessels around the world.  The successful candidate will have extensive international travel experience working with discriminating members in high service environments.  Candidates must be extremely organized and resourceful problem solvers who understand the importance of building and maintaining relationships with Kalos clients.  

The ability to comfortably interact and engage with guests and ensure positive memorable experiences on their journeys is of paramount importance. 

Exceptional verbal and written communication skills are essential characteristics necessary to excel as a Tour Director at Kalos Golf. An in-depth understanding of the highest levels of service and the ability to seamlessly execute complex itineraries is critically important. 

Candidates must enjoy working in a team environment with other experienced Tour Directors, and Tour Administrators to ensure industry leading customer service and golf experiences for Kalos clients.

Tour Directors are responsible for the logistics of all aspects of each tour for approximately 90-100 guests. They coordinate with experienced European support staff to ensure the smallest of details are proactively anticipated and managed.  

In addition to the golf component of every tour, daily activities for those not wishing to golf every day are organized and executed by the Tour Directors.  Detailed tour binders are created identifying every aspect of each tour including contingent plans for unforeseen obstacles and weather related challenges.  The Tour Director’s ability to manage and communicate change ensuring guests are well accommodated throughout the entire tour is critical.

Candidates must enjoy and embrace international travel and the many nuances associated with the responsibility of ensuring discriminating guests are well looked after.  Ability to socialize with clients in a professional and comfortable manner while managing the details of a complex itinerary is critically important. Kalos prides itself on every tour being an extension of their client’s private club experiences.

 

 

 

 

 

Essential Skills

 

  • Highly organized
  • Confident self-starter, highly motivated
  • Efficient multi-tasker
  • Excellent communication skills; written & verbal
  • Proactive problem solver
  • Reliable
  • Flexible
  • Resourceful
  • Team centric leadership style
  • Relationship focused
  • Detail oriented
  • Outstanding customer service skills
  • Loves travel
  • Humble servant leadership style
  • Charismatic personality comfortable in any social setting
  • Golfer
  • Creative 
  • Excellent interpersonal skills
  • Proven successful and respected leader in the hospitality industry
  • Bachelor of Arts Degree

 

Salary:Open and commensurate with qualifications and experience.  Kalos Golf offers a competitive bonus and benefit package, including health insurance and. Retirement plan.

Job Detailstop

Location Chapel Hill,, NC, 27514, USA
Annual Salary 125,000.00 - 150,000.00/Yearly
Travel Required 20% of the time
Categories Head Professional
Experience Years 12 yrs
Relocation Cost Paid Full
Interview Cost Paid Full
Pref Degree Bachelors

Location Maptop

Contact Informationtop

Contact Name Jim Lamont
How to apply Applications are no longer accepted for this job posting.
Primary Phone 9199423464
Job Code 230137