Job Summary (Essential Functions)

The Assistant Golf Professional will provide the highest quality of service to the membership that is possible.

The position of Assistant Golf Professional at Cherokee Town & Country Club is one of prestige that carries much responsibility. First on the list of responsibilities is to provide the highest quality of service to the membership that is possible

Core Competencies

Supervising Tournaments

Playing golf with the Membership.

Aggressive promotion of all golfing activities within the membership.

Assist as directed in the management of the entire golf program, golf car fleet, caddie program and long-term strategies set forth by the Golf Committee in order to achieve optimum operating results. To provide private, clinic and golf school instruction to meet the needs of all players with various playing abilities and needs.

To coordinate all aspects of at least one of the Cherokees Womens Golf Organizations to elevate the reputation of the staff within CTCC.

Present the Golf Store as a high-caliber retail environment. You are responsible for displays, pricing and store presentation.

Assist in the management of golf tournaments and the Golf Shop as needed.

Report directly to the Golf Professional all issues that are pertinent to maintaining the smooth operation of the club. In the absence of the Golf Professional or Director of Golf, report directly to the Club Manager.

Always maintain a professional stature as it relates to being an employee of Cherokee Town & Country Club. How you conduct yourself on and off the premises (e.g. throwing a club in a tournament, the use of Twitter, Facebook etc.) is a direct reflection on Cherokee.

Communicate on a daily basis any desired changes in the golf operation. You are a vital part of the operation and your ideas can directly affect our success.

PGA Golf Professional/Apprentice Duties Defined:

The Assistant Professional is expected to stay on his/her game through periodic practice and playing. When time permits and with approval of the Director of Golf/Golf Professional, you are to participate with members in local games or events. Participation in sectional events should be reviewed with the Director of Golf in advance of the closing deadline for entry.

To provide private, clinic and golf school instruction to meet the needs of players with various playing abilities and needs.

To coordinate all aspects of Cherokees junior golf program and its instruction. Maintain files, E-mail numbers, monthly mailings, booklets, etc.

Assist in the management of golf tournaments and the golf shop as needed.

Report directly to the Golf Professional all issues that are pertinent to maintaining the smooth operation of the club. In the absence of the Golf Professional or Director of Golf, report directly to the Club Manager.

Always maintain a professional stature as it relates to being an employee of Cherokee Town & Country Club. How you conduct yourself on and off the premises (e.g. throwing a club in a tournament) is a direct reflection on Cherokee.

Communicate daily any desired changes in the golf operation. You are a vital part of the operation and your ideas can directly affect our success.

Greet every member and guest as they arrive with a smile and Good Morning, Good Afternoon or Good Evening- Welcome them and their guests to Cherokee and wish them a great day. The use of names is extremely important. Make sure they leave with a positive experience.

Be service oriented and have a sense of urgency. No request is too small or too large.

Address all members/guests as Mr. or Mrs. with the use of their last names. Always use yes sir and yes ma'am. Demonstrate heart felt caring and respect for all, especially your coworkers and direct reports.

Anticipate member and guest needs to the best of your ability.

Handle any member complaints or problems as they arise. Keep the Director of Golf informed.

Be very visible. If a member needs anything, they should be able to find you without a problem.

Be knowledgeable of the entire golf operation. Meet the deadlines for your direct reports.

Keep a clean work environment.

Conduct yourself in a professional manner both at and away from the club.

Golf Shop Operations

Offer a wide selection of goods and services for a large diverse membership and manage your team to these initiatives.

Deliver a consistent approach to the administration of our tournament program

Execute daily a professional, courteous approach to conducting business that leads to maximum operating results.

Manage the golf courses as it relates to pace of play and the starting of play, to deliver an outstanding golf experience.

Fulfill the needs of the membership as expeditiously and as courteously as possible.

Fulfill the requirements set for in the annual budget.

Manage the starters to a high standard. Use the play sheets to validate all charges and activity

Teach your team the importance of verifying all that goes on at the courses.

Review the practices of your team to validate that the rules of Cherokee are being administered appropriately.

Coach your starters and marshals on the standards for behavior and the expectations of the club as it relates to guest activity.

Constantly coordinate the reservation lists with your team to maximize course utilization and limit membership frustration

Train the inside team how to account for those not registered for the day.

Verify that your team is keeping all the CTCC reports up to date.

Supervise your team to elevate the services at Cherokee.

Required Qualifications

Bachelor's degree

Customer Service Experience

Handicap of 0 to 5

Club experience preferred

Member or in process of becoming PGA member

Proficient in Golf Genius

Reports to: Director of Golf

Classification: Exempt 30k-40k annually plus benefits, commensurate with experience

We participate in Everify. Cherokee is a Drug Free Workplace.

Our organization has partnered with Talent Plus, a company that develops scientifically validated selection and development tools to identify the natural talents of our prospective employees.

To complete your application, we ask that you complete the following online assessment. This assessment will enable us to better understand your unique talents and how they align with our culture. The assessment will take approximately 25-30 minutes to complete.

Talent Assessment Link (https://prod-tbex.talentbankonline.com/TBEX/p/reg/cherokee)

Apply Here: http://www.Click2Apply.net/sgpq8w6mkwzw5ynq

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