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Retail Coordinator of Hard Goods

The Polo Club of Boca Raton | Boca Raton FL 33496 USA | Full Time, Part Time | Posted: 05/09/2018

Job Descriptiontop

Manages and maintains a high quality inventory while keeping it within budget.  Establishes and maintains a yearly sales plan for retail merchandise and sale of hard goods, tracks and performs inventory for all hard goods merchandise.  Promotes new merchandise and provides customer service to the membership.

  • Maintains a high level of training regarding new lines, or any major changes with hard goods for all Merchandisers and Pro Shop staff.
  • Manages Hard Goods Retail buying plan. Determines and recommends merchandise to be bought, places merchandise orders to ensure the stock of attractive inventory.
  • Analyzes and controls hard goods inventory.
    • Plans and directs the inventory assignments.
    • Verifies inventory counts and maintains records of hard goods merchandise from staff members’ daily inventory areas.
    • Reorders from daily counts as necessary.
    • Reviews records with Golf Shop Manager on a weekly basis.
  • Performs a variety of duties such as answering phone, making, changing and canceling tee times, ringing through cart fees, guest fees and merchandise, folds clothing, straightens up the Golf Center and provides excellent customer service.
  • Orders, tracks, checks in and displays merchandise. Places special orders for members and follows up on order details. Provides members with accurate arrival dates for their order.
  • Handles questions and/or issues from members and staff.
  • Assists with special events as necessary.
  • Opens & closes the Golf Center ensuring the following:
    • Supervisor and Key Holder follow all appropriate procedures to ensure the efficient and effective operation of the shop.
    • Pro Shop is opened on time and that opening procedures have been followed by the designated employees.
    • Pro Shop is closed properly following the proper procedures to ensure that the drawers balance according to purchases made and rounds of golf played.
  • Provides feedback to the Shop Manager and Directors of Golf Operations with regards to department employees’ product knowledge and procedure compliance.
  • Communicates with members, co-workers, management and the general public in a courteous and professional manner.
  • Conforms with and abides by all regulations, policies, work procedures and instructions.
  • Exhibits and maintains a professional demeanor to reflect a positive image of The Polo Club.
  • Performs other duties as assigned by the Golf Shop Manager.
  • Must have excellent customer service skills.
  • Must have strong phone skills.
  • Requires mathematical skills.
  • Requires golf knowledge and golf tee times systems.
  • Knowledge of inventory control.       
  • Ability to analyze data and prepare reports.
  • Ability to communicate well verbally and in writing.
  • Ability to understand and carry out verbal and written instructions.
  • Ability to interact professionally and maintain effective working relationships with management, co-workers and members.
  • Must be able to multi-task and work in a fast paced environment.
  • Bachelor's degree (B. A.) from a college or university; or a minimum of one year related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of Microsoft Office Suite, Inventory software; Internet, order processing system, Point of Sale system and Chelsea Tee Time system.

**Schedule requirements- Must be available to work weekdays/weekends/holidays shifts (Monday, Friday and Sunday availability a must) 


Job Detailstop

Location Boca Raton, FL, 33496, USA
Categories Merchandising/Retail

Location Maptop

Contact Informationtop

How to apply Applications are no longer accepted for this job posting.
Job Code 229511