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The Assistant Golf Professional is a key member of the golf operations team at the property and assists the Head Golf Professional in managing all golf and golf-related activities at the facility. Responsibilities include:
- Monitor guest experience and take appropriate action to assure the best customer service
- Coordinate and administer the daily work schedule of the pro shop staff
- Manage the staff in their maintenance of daily cash receipts and accounts receivable charges
- Order merchandise for sale in the pro shop in conjunction with the General Manager
- Process customer reservations for guests of the golf course
- Assist in coordinating of individual, group, and tournament play as directed by the Head Golf Professional
- Produce daily reports related to rounds, sales, etc. for management
- Works closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markings
- Provides customer service to arriving guests to help expedite check-in process
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Perform related duties as assigned
Requirements
- Must have strong customer/guest orientation
- Must have solid supervisory and leadership skills
- Must be well organized and detail-oriented
- Exceptional knowledge of the game of golf
- Experience with the use of social media for business marketing, Facebook, Twitter, Instagram
- Experience executing successful golf tournaments and charity outings
- Must have strong communication and interpersonal skills
- Must have strong computer skills – Word, Excel, POS, etc.
- 1-3 years golf industry experience preferred
- College degree (PGM) preferred
- PGA Member or Apprentice preferred
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