Superstition Springs GC seeks a dedicated and experienced Golf Operations Manager to oversee and enhance the overall golf experience for our members and guests. The Golf Operations Manager will play a pivotal role in managing daily golf operations, coordinating events, and ensuring exceptional service at every touchpoint.

Responsibilities:

• Oversee the daily operations of the Pro Shop, including merchandise sales, tee time reservations, and member services.
• Maintain inventory levels, coordinate merchandise displays, and ensure a welcoming environment for members and guests.
• Manage the tee sheet and coordinate tee times to optimize course utilization.
• Monitor the pace of play and implement strategies to ensure an efficient and enjoyable golf experience.
• Plan and execute golf events, tournaments, and outings, coordinating with the F&B team as needed.
• Communicate with participants, handle registrations, and ensure smooth event logistics.
• Provide excellent customer service to members and guests, addressing inquiries, resolving issues, and ensuring a positive experience.
• Foster a customer-centric culture among staff and maintain high service standards.
• Supervise and assist training Pro Shop staff, starters, and rangers.
• Collaborate with the Golf Course Superintendent to ensure seamless coordination between golf operations and course maintenance.
• Monitor and enforce golf course policies and rules.
• Assist in budget preparation and monitoring, ensuring financial targets are met.
• Track revenue and expenses related to golf operations.

Qualifications:

• PGA / LPGA Apprentice or Member preferred.
• Bachelor’s degree in business, Hospitality, or related field preferred.
• Proven experience in golf operations management or a related role.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Knowledge of golf industry trends, rules, and etiquette.

Team Member Lifestyle Perks!

• Medical, mental health, dental, and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout the portfolio
• Golf & Tennis benefits
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities